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Scope of this policy
This Privacy Policy applies to personal information handled by Walonium Textile LLP when you use www.waloniumtextile.com, submit an inquiry, request a catalogue or quotation, communicate with our team, place or discuss an order, or otherwise interact with us in a business context.
Walonium Textile LLP is an Indian manufacturer and exporter of hook and loop fastening products. Because we serve buyers and partners globally, some communications may involve international business details, export documentation, and cross-border contact information.
We collect information to respond, manufacture, supply, support, improve, and comply with law. We do not sell personal information.
Information we collect
The information we collect depends on how you interact with us. It may include:
- Contact details such as name, company, role, email address, phone number, country, and business address.
- Inquiry and order details such as product interests, specifications, quantities, application requirements, shipment destination, and requested documents.
- Communication records, including messages sent through contact forms, email, phone, WhatsApp, or support tools.
- Technical website information such as IP address, browser, device type, visited pages, referral source, approximate location, and interaction data.
- Compliance and transaction records needed for quotations, invoices, export paperwork, accounting, taxation, and legal obligations.
For most business buyers, the information we handle is professional contact and inquiry information, not sensitive personal data.
How we use information
We use information for legitimate business, contractual, consent-based, and legal purposes, including to:
- Respond to product inquiries, technical questions, sample requests, and quotation requests.
- Prepare proposals, proforma invoices, commercial documents, and order communications.
- Manufacture, supply, ship, and support hook and loop fastening products.
- Maintain customer, supplier, distributor, and business contact records.
- Improve website usability, content, search visibility, and user experience.
- Protect our website, systems, business records, and legal rights.
- Comply with applicable law, accounting, taxation, export, and regulatory requirements.
If we send product or business updates, we aim to keep them relevant and respectful. You may ask us to stop sending non-essential communications at any time.
Cookies, analytics, and support tools
Our website may use cookies and similar technologies to keep the site functional, understand visitor behaviour, measure performance, and improve content. Analytics may include information such as pages viewed, time on page, browser type, device type, and referral source.
We may also use third-party tools such as analytics, maps, forms, communication, or chat/support services. These tools process limited data according to their own terms and privacy practices.
You can control cookies through your browser settings. If you block some cookies, certain website features may not work as intended.
Sharing and service providers
We do not sell personal information. We may share information only when it is reasonably necessary for business operations, legal compliance, or service delivery.
- Website, hosting, analytics, form, email, and communication service providers.
- Logistics, customs, export, banking, accounting, audit, or legal partners where needed for business transactions.
- Government, regulatory, or law-enforcement authorities where disclosure is required by applicable law.
- Professional advisers who support legal, tax, compliance, accounting, or business continuity needs.
Where information is shared with service providers, it is shared for a defined business purpose and not for independent sale of your data.
International business and transfers
As an exporter, we may communicate with buyers, agents, logistics partners, and service providers outside India. This means business contact information and transaction records may be processed or accessed in other countries when required for inquiry handling, supply, shipment, documentation, or support.
We take reasonable steps to handle such information responsibly and in line with this policy, while recognizing that privacy laws differ by country.
Security and retention
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. These may include secure transmission, limited access, internal controls, and careful handling of business records.
No website or electronic transmission is completely secure. If you believe information shared with us may be at risk, contact us promptly.
We keep information only as long as reasonably necessary for the purpose collected, including inquiry handling, customer support, accounting, taxation, export documentation, warranty, dispute, and legal record requirements.
Your privacy rights
Subject to applicable law and business record requirements, you may contact us to request:
- Access to personal information we hold about you.
- Correction of inaccurate or outdated information.
- Deletion of information that is no longer needed or legally required.
- Withdrawal of consent for non-essential communication or processing.
- Clarification about how your information has been used or shared.
Email [email protected] with enough detail for us to identify the relevant record. We may need to verify your identity or authority before acting on the request.
Policy updates
We may update this Privacy Policy to reflect changes in our website, business practices, technology, legal requirements, or services. When we make a meaningful update, we will revise the "Last Updated" date on this page.
Rewritten as Legal Page V2 with clearer structure, rights guidance, international business context, and improved accessibility.
Original public privacy policy published for the Walonium website.
Contact us
For privacy questions, data requests, or concerns about this policy, contact Walonium Textile LLP:
Nr. 66KV Getco Power Substation, Halvad - Maliya Highway, Khakhrechi, Morbi, Gujarat 363635, India
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